Town Water System

Town Water System

The Town of Bluefield owns and operates its water treatment facility. It processes over one million gallons of water each day and services over 5,100 customers and approximately 2,300 connections. The primary source of raw water is the Bluestone river.

Our water quality meets all state standards. Quality is monitored by our plant operators in the treatment plant lab and is double checked in a state laboratory through sample testing each week. Our treatment plant operators are trained through a combination of on-the-job training and classes offered at the area's Virginia Community Colleges. All operators are state certified.

Town of Bluefield, Virginia Water Treatment Plant

The Water Treatment Plant is located at the corner of Parkview Drive and Hockman Pike in the Pine Hill Park section of Bluefield, VA.

To Report a Problem:
Contact the on-duty operator at the Bluefield Water Treatment Plant at: (276) 322-4178 or Email:

If you want additional information about any aspect of your drinking water or want to know how to participate in decisions that may affect the quality of your drinking water, please contact:
Mike Watson, Town Manager at (276)322-4626 or Email:


  • Mike Watson - Town Manager
  • Todd Miller - Chief Operator, Class 1 License
  • Lee Hayton - Asst. Chief, Class 2 License
  • James Mullins - Class 1 License
  • Michael Dowdy - Class 2 License
  • Darell B. McGhee - Class 2 License
  • Todd Little - Class 2 License
  • Steve Asbury - Class 2 License

Annual Drinking Water Report 2013.pdf


Water Sources of your drinking water:
The Town of Bluefield has two major sources of water, surface water, and ground water:

  • The surface water is withdrawn from a pond located directly upstream from the water plant on the Bluestone River.
  • The ground water is from Dill's Spring that is located South of U.S. Route 460 and North of the Sedgewood Subdivision.
  • The Town of Bluefield also has an emergency connection with The Bluefield Valley Water Company (part of West Virginia - American Water Company) to supplement our system. This surface water is withdrawn from Ada, Kee, and Horton Reservoirs in Mercer County, WV.

The Treatment Process:
Treatment of the raw water consists of chemical addition, coagulation, flocculation, settling, filtration, and chlorination. These treatment processes work together to remove the physical, chemical, and biological contaminants to make the water safe for drinking. All water is disinfected with chlorine and then filtered through rapid sand filters prior to being introduced into the Town's distribution system.

Additional information about your waterworks:
The Town of Bluefield has two major sources of water, surface water, and ground water:

  • The Town of Bluefield regularly conducts testing beyond the minimum regulatory requirements to further insure the safety of our drinking water. Each year, over 21,000 samples of our water are collected which produce over 52,000 individual analytical results.
  • Bluefield has an extensive Backflow Prevention Program that ensures the proper installation and maintenance of backflow prevention devices at new connections to the distribution system throughout the Town. These devices ensure that untreated water is not able to enter the Town's distribution system.
  • The Town has implemented a Town-wide Geographical Information System (GIS) that accurately locates and records all of the components of the Town's water supply and wastewater collection systems. This lets us provide better service and accurately plan to meet our Town's increasing needs.
  • The Town currently intends to sell Bonds to the United States of America, acting through the Rural Utilities Service, an agency of the United States Department of Agriculture. These bonds, in a principal amount not to exceed $2,987,400, are intended to finance improvements to the Town's water system and pay the costs of issuance of the Bonds. These improvements include the construction of a 1,000,000-gallon water storage tank, replacement of approximately 17,000 linear feet of water line and appurtenances, and upgrades to the water treatment plant.

Special Note:

  • All drinking water, including bottled drinking water, may reasonably be expected to contain at least small amounts of some contaminants. The presence of contaminants does not necessarily indicate that water poses a health risk. More information can be obtained by calling the Environmental Protection Agency's Safe Drinking Water Hotline at 1-800-426-4791.
  • Some people may be more vulnerable to contaminants in drinking water than the general population. For example, persons undergoing chemotherapy, persons who have undergone organ transplants, people with HIV / AIDS or other immune system disorders, some elderly, and infants can be particularly at risk from infections. These people should seek advice about drinking water from their health care providers. EPA / CDC (Center for Disease Control) guidelines on appropriate means to lessen the risk of infection by cryptosporidium and other microbiological contaminants are available from the Safe Drinking Water Hotline at 1-800-426-4791.

Member: National Rural Water Association

Member: Virginia Rural Water Association